Episode 4: A young builder delivering high-end architectural homes with premium client experience
In this episode of our Road Trip Series, Haydn travels to St Leonards on the Bellarine Peninsula to meet Sam Hammond from Built by Hammond, a young builder delivering high-end architectural homes with remarkable clarity, discipline, and care. Overlooking Port Phillip Bay and Bass Strait, Sam walks Haydn through his latest project and shares how he has grown a thriving business with fourteen staff in just three years as a registered builder.
They unpack Sam’s rapid rise, his commitment to client experience, and the pressure of leading a young family and a growing team. Sam explains how strong mentors, structured systems, and a willingness to learn have shaped the way he delivers premium builds while keeping clients genuinely involved and excited throughout the journey.
They dive into:
- What drives Sam’s fast growth in architectural residential work
- How strong role models and coaching shaped his approach
- Why client experience matters as much as build quality
- The power of inclusive client meetings and education
- How Sam manages pressure, young kids, staff, and multiple projects
- The mindset behind running a modern building business
Haydn finishes the day reflecting on Sam’s maturity, leadership, and passion for delivering exceptional client experiences before heading back toward Melbourne for the next stops on the trip.
HAYDN SIMMONS & SAM HAMMOND